Megan V. Walker is a Microsoft Business Applications MVP and a Dynamics/Power Platform Consultant. She began writing about Forms Pro when it was still only available in preview, sharing articles and creating videos to share with the community. Forms Pro has quickly become one of the most logical options for any organisation looking for a feedback gathering solution. Megan wanted to continue sharing knowledge and information about Forms Pro, but give people a way to learn at their own pace in a structured step by step course.
Gathering feedback from customers is vital to analyse what you're getting right, and what needs to be improved in terms of products and services offered. Microsoft Forms Pro survey variables can be created and used to show piped values in emails and survey questions; you can also use them to create links between different types of records providing you with a way to update them after responses are received. In this session, you will learn how to create new variables, where to use them, how to get the right data to display and provide a personalised and powerful experience.
Microsoft Forms Pro was made generally available on July 1st 2019. In a magical combination, Microsoft Forms has been given a much needed boost by storing responses in the Common Data Service, and therefore providing the ability to use the flexibility of Microsoft Flow to give organizations a powerful solution to request and analyze feedback from customers. Let’s take a look at the top business benefits of Forms Pro!