All the great classic books from 2008-2014. While a lot has changed since then, a lot is still valid.
Course Module Details
CRM as a Rapid Development Platform
(4 Hours)
Leveraging Microsoft Dynamics CRM 4.0 as an application development platform to build real world business solutions that go beyond whatyou think of as "Just CRM"
Building Business with CRM
(4 Hours)
Using processes in Microsoft Dynamics CRM
The CRM Field Guide 2011
(4 Hours)
How to CRM like an MVP with Microsoft Dynamics CRM
CRM 2013 QuickStart
(4 Hours)
Get started quickly with Microsoft Dynamics CRM 2013
CRM Mobile Survival Guide
(4 Hours)
All you need to know about CRM Mobile
The CRM Field Guide 2013
(0.5 Hours)
How to CRM like an MVP with Microsoft Dynamics CRM