Microsoft Forms has been around since 2016. In walks Microsoft Forms Pro in 2019. Both have tons of functionality. Both can be used by an organization to gather feedback from customers, prospects and even employees. However, Forms Pro has built in integrations with Office 365 and Dynamics 365. The data is stored in the Common Data Service (CDS), providing the ability to send out surveys based on triggers and actions from an organization’s valuable data.
The course covers 10 different sections, with over 50 lessons and videos. Go at your own pace and re-watch videos or go back over lessons as you need.
Megan will cover getting started with Forms Pro, basic surveys and personalisation, sending surveys, branching rules, multilingual options, reviewing responses, reporting capabilities, the Common Data Service and the storage of your data, and using Microsoft Power Automate to create the most powerful survey tool for any organization.